Welcome to RFS 2008!

Now in its 6th year RFS continues to deliver the highest quality speakers, content and networking opportunities to make your business grow and prosper. Each year we endeavour to bring you the latest and hottest issues to this industry forum, and the 2008 Forum is no exception.

The 2008 RFS Forum is scheduled to take place during the 13 – 15 August 2008 in Sydney at the Harbours Edge Events Centre, with the picturesque Darling Harbour providing the perfect backdrop to learn, engage and network with key industry executives. In 2008 RFS has a new look and a new format tailored towards what YOU WANT to hear about, generated through extensive research and feedback within the industry. Walk away with strategic solutions for how to build your financial institutions hallmarks of success and stay ahead of the competition.

Visit www.retailfinancialservices.com.au regularly to keep up to date on new speakers and programme updates

Opening Keynote by
Philip Lowe, Assistant Governor, Reserve Bank of Australia

Case studies presentations from
Bob Malcolm, Deputy CEO, Austral Credit Union
Nicholas Hossack, Policy Director, Australian Bankers' Association Inc
Russell Jenkins, Chief General Manager – Retail & Distribution, Bendigo & Adelaide Bank
Guy Harding, General Manager, Credit Risk Systems & Process, Risk Management PBS, Commonwealth Bank
James Falkiner, Director and CEO, Falkiner Global Investors
Peter Hall, Country Executive, Genworth Financial
Mike Cutter, President and CEO, GE Money Australia & New Zealand
Vaughn Richtor, Managing Director and CEO, ING Vysya Bank- India
Paul Lahiff, Managing Director, Mortgage Choice Limited
Steve Worthington, Professor of Marketing, Monash University
Terry Millett, Acting CEO, Newcastle Permanent Building Society
Mark N Grieves, Head of Customer Experience, Overseas Chinese Banking Corporation
Geoffrey Lloyd, Group Executive, Wealth Management, St George Bank
Wes Gillett, Head of Retail Distribution, Skandia
Megan Papadopoulous, Senior Manager Lending & Distribution, HomeStart Finance
Angela Donohoe, Chief Information Officer, Business Technology Services, Cuscal
Andrew Watts. Chief Information Officer, Bendigo & Adelaide Bank
Jane Couchman, Head of Strategy & Consolidation, Risk Solutions, BT Financial Group